Key Messages and Insights from Curated Tech Stories

Curated Collection

This meta article summarizes key messages and insights from my 20 selected articles in 2020

The reasons these articles are selected and widely used by many IT professionals and technology Startups:

Let’s start reviewing the key messages in these selected articles.

One of the most common business value of Robotic Process Automation (RPA) is productivity, efficiency, and customer satisfaction. While performing some proof of concepts or proof of technology initiatives, we noticed that the software robots could be up to five times faster than an experienced human agent in completing the same task. Not surprisingly, these software robots can work 24/7 basis but human agents cannot. Accuracy, Compliance, and Security are the major concerns in many business and government organisations. This is a critical value proposition that RPA provides and exceeds in delivery. Our experience demonstrated that there was a substantial reduction in human error rates. We also experienced that RPA enhanced compliance and security capabilities by addressing concerns of many C Level executives in business and government organisations.

In digital transformation initiatives, as intrapreneurs and entrepreneurs, one of our key questions is: how to make our business and IT footprint more intuitive, responsive, and nimble in order to meet the growing demands of our consumers, add better business value, and serve them better. This powerful and fundamental principle can keep us laser-sharped-focused on our critical mission.

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